Terms and Conditions:

Welcome to Gulf Aligner Association Medical Equipment Trading LLC (“GAA Medical Equipment”). By placing an order with GAA Medical Equipment, whether through our website or through other means, you agree to these terms and conditions. Please read them carefully before making an order. If you do not agree to these terms and conditions, you should not place an order with GAA Medical Equipment.

1. GAA Medical Equipment agrees to supply dental equipment and related services (“Products”) to the dental clinic (“Client”) in accordance with the terms and conditions of this agreement.

2. The Client agrees to pay the full amount for the Products upon placing the order. There is no refund or cancellation once payment has been made.

3. GAA Medical Equipment will make every effort to deliver the Products to the Client within the normal duration of 2-4 months from the date of payment. However, GAA Medical Equipment is not liable for any delays or losses due to circumstances beyond its control, including but not limited to acts of God, war, terrorism, or natural disasters.

4. GAA Medical Equipment does not warrant that the Products will meet the Client’s specific requirements, and the Client assumes full responsibility for the suitability and fitness of the Products for its intended use.

5. The Client agrees to use the Products only for lawful purposes and in accordance with all applicable laws and regulations.

6. The Client acknowledges that any information provided by GAA Medical Equipment in relation to the Products is for general informational purposes only and does not constitute professional advice.

7. The Client agrees to indemnify and hold harmless GAA Medical Equipment from any claims, damages, or liabilities arising from the use, delays, or misuse of the Products.

8. GAA Medical Equipment is not responsible for any downtime of its website, and is not liable for any losses or damages arising from such downtime.

9. This agreement constitutes the entire agreement between the parties and supersedes all prior agreements, understandings, negotiations, and discussions, whether oral or written. This agreement may not be amended or modified except in writing signed by both parties.

10. This agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates.

11. Gulf Aligner Association Medical Equipment Trading LLC reserves the right to change, modify, or amend any of these terms and conditions at any time without prior notice to the Client. 

12. Non-Refundable Payments:

    • All payments made to the Lab, whether directly or through an intermediary such as an orthodontist, are non-refundable under any circumstances. This includes payments made in error, excess payments, and payments made for services that are later changed or discontinued by the patient or the orthodontist.

13. Scope of Services:

    • The Lab provides custom orthodontic appliances based on specifications received from licensed orthodontists. The Lab does not consult with patients directly and is not responsible for the selection of the type of appliance ordered; such decisions are solely the responsibility of the client.

14. Communication Protocol:

    • The Lab will only communicate with licensed orthodontists or dental professionals regarding the appliances provided. The Lab is not obligated to respond to direct inquiries from patients for any reason. All patient-related queries must be directed through and handled by their respective orthodontist.

15. Changes to Treatment:

    • If treatment specifications are altered by the patient’s orthodontist after the fabrication process has begun, the Lab is not liable for the costs incurred from these changes. Additional charges may apply for any revisions or new fabrications required due to treatment specification changes initiated by the orthodontist.

    • Revision Policy:

    •  

      A revision in orthodontic treatment refers to any necessary adjustments or modifications made to the treatment plan during the course of active treatment. These adjustments may include changes in aligner design, tooth movements, or treatment duration to address specific concerns or challenges encountered during the treatment process. Revisions are typically carried out to ensure optimal treatment outcomes and may be recommended by the treating orthodontist based on the patient’s progress and response to treatment. It’s important to note that revisions are only applicable while the patient is actively undergoing treatment, and they cease to be relevant once the treatment is concluded.

      • Revisions are only valid until the patient has the attachments placed on their teeth in the exact positions as specified in the treatment plan.
      • Any deviation from the position of the attachments indicates that the attachments were removed.
      • The treating doctor must undertake the responsibility for the attachments’ maintenance.
      • If attachments are removed without the consent of the doctor, new aligners will not be provided.
      • Revisions are not valid after the attachments have been removed, signifying the end of treatment.
      • Once the treatment is concluded, no revisions will be provided. Revision refers to changes in the treatment plan or teeth movements during treatment, not after treatment.

    • Responsibility for Treatment Continuity:

      • It is the responsibility of the patient to ensure treatment continuity as advised by the treating doctor.
      • Any deviation from the prescribed treatment plan without consultation with the treating doctor may affect the outcome and eligibility for revisions.

16. Liability Limitations:

    • The Lab is not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

17. Warranty Disclaimer:

    • The Lab makes no warranty that the services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. The Lab makes no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of any material produced.

18. Indemnification:

    • You agree to defend, indemnify, and hold harmless the Lab, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your breach of these Terms and Conditions, or your violation of any law or the rights of a third party.
19. Service Suspension for Non-Payment:

    In the event that the Client, including any dental clinic or other associated entity, fails to remit payment for any outstanding invoices or dues owed to Gulf Aligner Association Medical Equipment Trading LLC (“GAA Medical Equipment”), GAA Medical Equipment reserves the absolute right, without prior notice and at its sole discretion, to suspend, delay, or halt any and all ongoing services, including services that have been partially or fully prepaid by the Client.

    The suspension of services shall continue until the Client has settled all outstanding payments to the full satisfaction of GAA Medical Equipment. The Client acknowledges and agrees that the suspension of services under this provision may include, but is not limited to, the withholding of deliveries, cessation of production, and discontinuation of communication regarding ongoing orders or services.

    The Client further agrees that any service suspension under this clause does not constitute a breach of contract by GAA Medical Equipment and does not entitle the Client to any form of refund, compensation, or claim for damages. GAA Medical Equipment retains all rights to enforce payment and pursue legal remedies as deemed necessary to recover unpaid amounts, including but not limited to the recovery of legal fees, costs, and interest on overdue payments.

    20.

    Right to Modify Terms & Client Responsibility:

    Gulf Aligner Association Medical Equipment Trading LLC (“GAA Medical Equipment”) reserves the unilateral right to amend, modify, or update these terms and conditions at any time, without prior notice to the Client. It is the sole responsibility of the Client to regularly review the terms and conditions for any changes. Continued use of GAA Medical Equipment’s services or products following any modifications to these terms constitutes the Client’s acceptance of the revised terms and conditions.

    GAA Medical Equipment is not liable for any damages or losses that may arise due to the Client’s failure to review the terms periodically. The most current version of the terms and conditions will be available on the official website, and it is the Client’s duty to ensure compliance with the latest terms.

    Non-Cancellation Policy:

    • Once an order is placed with Gulf Aligner Association Medical Equipment Trading LLC, it cannot be canceled under any circumstances. This applies to all products and appliances, irrespective of any changes in treatment plans, patient decisions, or other circumstances. The ordering clinic is fully responsible for all orders placed.

    Clinic Responsibility for Delivery:

    • The clinic shall assume full responsibility for ensuring the ordered products are delivered to the patient. Any issues related to the delivery process, including delays or miscommunication with the patient, fall solely under the clinic’s responsibility, not Gulf Aligner Association Medical Equipment Trading LLC.

    Payment Commitment:

    • Payment is irrevocable once an order is placed. The client (clinic) is obligated to fulfill the payment for all products ordered from Gulf Aligner Association Medical Equipment Trading LLC, regardless of changes in circumstances, patient dissatisfaction, or any other reasons.

    No Refunds Due to Circumstantial Changes:

    • All payments are non-refundable, irrespective of any modifications to treatment plans, patient cancellations, or any other circumstances beyond the control of Gulf Aligner Association Medical Equipment Trading LLC. Once production begins, payment must be completed in full.

    Waiver of Lab Liability:

    • Gulf Aligner Association Medical Equipment Trading LLC shall not be liable for any disputes between the clinic and the patient, including issues arising from treatment decisions, delivery delays, or dissatisfaction with the product. The clinic is solely responsible for addressing and resolving such matters.